Terms of Service

Last updated: May 19, 2026

1. General Provisions

1.1. These Terms of Service (the “Terms”) govern the provision of and access to the software as further specified in these Terms and as available at https://mirelo.ai/(the “Website”) as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively the “Services”) by you (the “User(s),” “you,” or “your”). The Services are provided by Mirelo AI GmbH, Eisenbahnstraße 1, 72072 Tübingen, Germany, info@mirelo.ai, registered with the Local Court (Amtsgericht) of Charlottenburg Berlin, HRB 258001 (“Mirelo,” “we,” “us,” “our”).

1.2. Subject to the following Terms, the Services are directed at business customers (Unternehmer) within the meaning of Sec. 14 German Civil Code (the “Business Customer”) and consumers within the meaning of Sec. 13 German Civil Code (the “Consumer”), provided that they are at least 18 years of age or the age of legal majority at their place of domicile. We may require you to provide sufficient proof of your status as a Business Customer prior to conclusion of the agreement.

1.3. Your use of the Services and any agreement relating to such use (the “Agreement”) shall be governed by the following documents, whereby the higher-ranking document and, in the case of documents of equal ranking, the more recent document shall be decisive: (i) any individual agreements between the Parties, where applicable, (ii) these Terms, (iii) the Acceptable Use Policy (the “AUP”), (iv) the data processing agreement, where applicable.

1.4. Conflicting or additional contractual conditions shall only apply if we expressly confirm them in writing.

2. Forms of Subscription

2.1. Free Plan

Users who access or use the Services free of charge (the “Free Plan”) shall be entitled to use the Services and any Output (as defined below) generated therewith exclusively for non-commercial purposes (the “Free User”).

2.2. Paid Plan

Users who have concluded a paid subscription agreement (the “Paid Plan”) shall be entitled to use the Services for commercial and business purposes (the “Paid User”). The scope of the permitted use shall be determined by the respective subscription plan selected by the User.

3. Account

3.1. In order to use the Services, the registration and setting up of an Account is required. By registering or using an Account, you agree and represent that you created the Account in your own name, and you will use your Account only for yourself. Business Users must sign up with their business email address. Each User shall register only one Account. An Account is not transferable.

3.2. If and to the extent we store Business Customers’ data, we are not responsible for the storage, accessibility, or integrity of such data.

3.3. You are obliged (i) to provide complete and correct information about your person or entity at the time of registration and (ii) in case of respective changes to correct without undue delay this information insofar such information is mandatory for the performance of the Services.

3.4. If we receive a notice or otherwise have reason to believe that the information or documents provided by you are wholly or partially incorrect, incomplete or not up to date, we are entitled to request that you remedy the situation immediately. If you fail to correct or complete the information or document within the set deadline, we are entitled to restrict access to the Services and block your access in accordance with these Terms until you have fully complied with the request.

3.5. You must keep your log-in information secret and carefully secure access to your Account. You shall take reasonable precautions to prevent unauthorized access to the Account, and to protect the Services from unauthorized use. You are obliged to inform us immediately if there are indications that your Account has been misused by a third party.

3.6. We may offer different sign-up and sign-in options, including third-party authentication services (the “Third-Party Authentication Services”). By selecting and using a Third-Party Authentication Services, you expressly consent to the use of such services for authentication and account creation, authorize us to receive and use the information as made available by the Third-Party Authentication Services in accordance with your privacy settings with that service, and acknowledge that the use of the Third-Party Authentication Services is governed by that service’s own terms of use and privacy policy.

4. Conclusion of the Agreement

4.1. Free User (Account creation)

By completing the registration process in accordance with Section 3 and accepting these Terms and our Privacy Policy available here, an agreement to use the Services as a Free User is concluded immediately upon creation/activation of your Account (which may occur automatically).

There is no entitlement to registration or an Account. Mirelo AI GmbH may refuse registrations or suspend/terminate Accounts in accordance with these Terms.

You will receive upon acceptance but before provided access to the Services a copy of the Agreement in a durable form (e.g., by email or download) including these Terms, the Services ordered, and, where applicable, information about your right of withdrawal (see Section 15).

4.2. Paid Plan (Subscription checkout)

To order a Paid Plan subscription, you place a binding order by (i) selecting the subscription plan, (ii) providing the information required in the order process, and (iii) clicking the button “Confirm Order and Pay” (or similarly unambiguous wording indicating an obligation to pay) and authorizing us to charge the applicable Service Fees through your selected payment method. We will send you an order confirmation by email upon receipt.

The Paid Plan agreement is concluded when we accept your order, which occurs upon checkout by (a) stating our acceptance in the user interface and/or by email and (b) enabling access to the Paid Plan and/or successfully charging your payment method (typically immediately).

If we do not accept your order (e.g., because payment authorization/collection fails), no Paid Plan agreement is concluded.

Before submitting the order, you will be shown a summary of the selected Services and subscription plan. You may review and correct input errors, edit or delete entries via the provided functions, or cancel the order before submitting it.

You will receive upon acceptance and before provided access to the Services a copy of the Agreement in a durable form (e.g., by email or download) including these Terms, the Services ordered, and, where applicable, information about your right of withdrawal (see Section 15).

A copy of the agreement documents will not be stored separately by Mirelo. You may access the current version of these Terms applicable at the time of conclusion at https://mirelo.ai/terms and save them in a reproducible format.

5. Free and Paid Plans; Payment

5.1. We offer various Services plans, including a Free Plan and different Paid Plans, including the option to use the Services with pay-as-you-go credits. Paid Plans give you access to service tiers with different usage limits or features. Details about our Free and Paid Plans, including applicable prices, are available at https://mirelo.ai/pricing.

5.2. The use of a Free Plan is contingent upon credit limits as set out on our website. If, upon reaching such a limit, you wish to continue using the Services beyond the limit set or you wish to use the Services for commercial purposes, you may upgrade your Subscription to a Paid Plan.

5.3. By choosing a Paid Plan, you agree to pay the services fee as provided at checkout and outlined in the order confirmation (the “Services Fee”). Unless otherwise stated in our Services descriptions, the prices quoted are total prices that include statutory VAT.

5.4. When using the Pay-as-You-Go Credits option, the Services Fee is due immediately after conclusion of the Agreement, and you agree to pay the fee as specified in the order confirmation.

5.5. For Subscriptions, the Services Fee (the “Subscription Fee”) is due on the first day of the subscription period. Your Subscription will automatically renew at the frequency specified in the order confirmation, and the Subscription Fee will be charged at the beginning of each new term until you cancel the Subscription as per Section 11.1 or the Subscription is otherwise terminated.

5.6. We may use independent third-party payment service providers to process payments. While using such third-party services, you remain responsible for ensuring that your payment information is accurate and that you comply with any requirements of the respective payment service provider. We are not responsible for disruptions, delays, or errors caused by such providers. You acknowledge that the use of such third-party payment service providers is governed by that service’s own terms of use and privacy policy.

6. License Granted and Description of the Services

6.1. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, not sublicensable and revocable right to access and use the Services. Any use of the Services beyond the scope expressly permitted under these Terms is prohibited. In the event of a breach of these Terms, we reserve the right to suspend or terminate your access to the Services in accordance with the provisions set forth herein.

6.2. Users may upload or otherwise provide content to the Services (the “Input”), including code, text, prompts, messages, software, videos, images, photographs, graphics, music or other audio (including in symbolic formats). Based on the Input, the Services use the AI Models to generate, refine, and fine-tune audio (the “Output”). Input and Output together are the “Content”. For clarity, although Output may be generated by the AI Models, it does not include the AI Models themselves.

6.3. Beyond the technical provision and accessibility of the Services including the technical enablement of a functionality for generating Output, Mirelo does not warrant the accuracy, completeness, legality, or fitness for a particular purpose of any Output. You acknowledge that any AI-based processing used within the Services does not take place on a deterministic basis and the Output may be incomplete or contextually inaccurate due to the probabilistic nature of AI technologies. Further, you acknowledge that Output may not be unique and that the Services may generate the same or similar output for a third party. In this case, Output generated by other users is not your Content.

7. Generating Content; Rights and License to your Content

7.1. Except as expressly stated in these Terms, you retain all intellectual property rights you have in your Input.

7.2. By using the Services, you grant Mirelo a non-exclusive, transferable, sublicensable, worldwide, royalty-free license during the term of the Agreement to use, reproduce, store, process, display, and modify the Input as necessary to provide you the Services.

7.3. To the extent any intellectual property rights arise in the Output, such rights shall vest exclusively in you and you may freely use, exploit and commercialize the Output. Due to the nature of generative AI, the parties acknowledge that certain Output may not qualify for intellectual property protection under applicable law.

7.4. You grant Mirelo a non-exclusive, worldwide, royalty-free, sublicenseable license to use your Input and Output for the purpose of training the AI Models, or developing and improving its product and the Services (the “Training License”). Paid Users may opt out of the Training License at any time by using the disable functionality provided in your settings. Upon processing of such request, your Input and Output will no longer be made available for new third-party use, however, this will not affect any sublicenses or uses granted or commenced prior to the effective date of the opt-out. For the avoidance of doubt, Free Users do not have the right to opt out of the Training License. Free Users acknowledge that the grant of the Training Licence is a necessary condition for providing the Services free of charge.

7.5. Content, including Output generated by and for Free Users, may carry a watermark indicating the creation of the Output using the Services. Free Users are required to clearly and visibly attribute Mirelo as the sound provider when sharing, publishing, or otherwise making available any Output.

7.6. You are permitted to use the Output outside of the Services in accordance with the rights granted to you in these Terms. Beyond the technical provision of a functionality for generating Output, we do not warrant the accuracy, completeness, legality, or fitness for a particular purpose of any Output.

7.7. To the extent that you provide suggestions, improvement ideas, recommendations or other feedback regarding the Services (the “Feedback”), we may use, modify and integrate such Feedback into the Services, other products or services at our own discretion and without restriction, and without any obligation to you (including acknowledgment, attribution, or compensation), to the extent permitted by applicable law.

8. Responsibility for your Content; Prohibited Behaviors

8.1. You are responsible for your Content. You may not provide Input or create Output for which you do not have all the necessary rights to grant us the license in accordance with Section 7. You represent and warrant that the Content, as well as our use of the Content, will not infringe upon the rights of any person or entity and will not cause harm to any individual or entity.

8.2. Your use of the Services, in particular with regard to your Input and the generation of Content, must comply with applicable law and the AUP available here.

9. Our Intellectual Property; License to use our Services

9.1. The platform, the website, the app, the technology, including AI Models, the dataset used to train our AI Models, excluding your Input, as applicable, the software associated with the Services and all of their components, including but not limited to structures, infrastructures, databases and all types of content used by Mirelo (texts, images, graphics, logos, trademarks, etc.), (together, the “Intellectual Property Elements”) are subject to and protected by intellectual property rights.

9.2. You acknowledge and agree that all Intellectual Property Elements, including all associated intellectual property rights, are the exclusive property of Mirelo or its licensors.

9.3. The full or partial reproduction or display of any Intellectual Property Elements, including our trademarks, logos and product or service names, without our authorization is prohibited, unless permitted by law or otherwise authorized.

9.4. You are prohibited from using, reproducing, adapting, modifying, creating derivative works from, distributing, sublicensing, selling, transferring, publicly performing, transmitting, disseminating, or otherwise exploiting the Intellectual Property Elements without our prior written authorization, unless permitted by law.

9.5. Any unauthorized use of the Services beyond what is expressly permitted under these Terms, without our prior written consent, is strictly prohibited and may, if not cured upon request, result in the termination of this license.

10. Content Moderation

10.1. We are not obligated to routinely monitor Content. However, if we have indications of misuse or violations of these Terms, we may review Content and take appropriate measures. Such measures may include removing Content or restricting, suspending, or terminating Accounts, for example in cases of repeated infringement.

10.2. If we remove Content, we will inform you accordingly. Before suspending your Account, we will – where reasonably feasible – provide notice, state the reasons, and offer an opportunity to respond. We may reinstate access if, after our review, the issue is resolved. If a third party initiated the report, we may inform them of the outcome. A justified suspension does not give rise to claims for damages. Our right to terminate the Agreement for cause remains unaffected.

11. Termination

11.1. You can cancel your Subscription at any time through your Account by clicking the “Cancel Subscription” button. The cancellation will take effect at the end of the current billing period, unless you are cancelling for good cause (see Section 11.2), or in the exercise of your right of withdrawal, if applicable, as outlined in Section 15.

11.2. Mirelo may terminate this Agreement at any time with 30 days’ prior written notice.

11.3. Our right, as well as the User’s right, to terminate the Agreement without notice for good cause remains unaffected.

12. Notice and action mechanism for illegal content

12.1. When you make use of the option to upload Input and store Content, we store the information you provide at your request and on your behalf.

12.2. If you believe that any such Content is illegal because it does not comply with European Union law or the law of an European Union Member State, you may report them to us. You can do so by sending an email to support@mirelo.ai.

12.3. Your report must include the following information:

• a sufficiently substantiated explanation of why you consider the information in question to be illegal;
• a clear indication of the exact electronic location of the information, and, where necessary, additional information that are appropriate in light of the type of content and the specific nature of the service in order to enable us to identify the unlawful content;
• your name and email address. This does not apply where you reasonably believe that your report concerns a criminal offence relating to sexual abuse, sexual exploitation, child sexual abuse material, solicitation of children for sexual purposes, or the incitement, aiding and abetting, or attempt of such offences. In these or other cases in which you wish to submit a report without being identifiable, you may contact support@mirelo.ai instead;
• a statement confirming that you are acting in good faith and that the information and allegations contained in your report are accurate and complete to the best of your knowledge.

12.4. We will process all reports timely, diligently, objectively, and non-arbitrarily. We will inform you without undue delay of our decision regarding the legality of the reported content and will indicate any available redress. Where we decide to restrict content, we will clearly and specifically state the reasons for our decision to all affected parties.

13. Beta Features

13.1. We may offer early access, test, or beta features (the “Beta Features”) to you. Beta Features are clearly indicated as such. The use of Beta Features is voluntary. Beta Features are provided on an “as is” basis and may be unstable, inaccurate, or contain errors that may cause service interruptions or data loss. The foregoing does not limit our liability for damages arising from injury to life, body, or health, or from intentional misconduct or gross negligence.

13.2. If you use a Beta Feature, you acknowledge that version incompatibilities may exist and that data created or processed within the Beta Feature may not be transferable or restorable to the non-beta version of the Services even where such reversion may be technically feasible.

13.3. If we designate a Beta Feature as closed or confidential, you agree to treat all information relating to such Beta Feature as confidential and shall not disclose any details thereof to third parties without our prior written consent.

14. Third-Party Services and Materials

14.1. The Services may display, include, or make available third-party content, software, models, tools, or links (the “Third-Party Services”), including open-source software, third-party AI/ML components (such as third-party large language models) or API gateways.

14.2. If the Services allow you to install, integrate, access, or connect to Third-Party Services, we disclaim any liability for the accessibility, availability, reliability, and accuracy of these services and the compatibility of the Services therewith. The use of such Third-Party Services is not covered by these Terms and additional terms and conditions of third-party providers might apply. You must ensure and bear the sole responsibility not to violate any license terms, other terms of use, and applicable contractual or technical limitations. We will use economically reasonable efforts to ensure that Content may not be used for the purposes of enhancing and training third-party AI services.

15. Right of Withdrawal

When you have purchased our Services directly from us as a Consumer with a habitual residence in the EU, EEA or the UK, you have a legal right to withdraw from your Agreement with us within 14 days of purchase.

Right of Withdrawal

You have the right to withdraw from this contract within 14 days, without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us:

of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an e-mail). You may use the attached model withdrawal form, but it is not obligatory. If you use this option, we will communicate to you an acknowledgement of receipt of such withdrawal on a durable medium (e.g., by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and no later than fourteen days from the date on which we receive your notice of withdrawal. For this reimbursement, we will use the same payment method that you used for the initial transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this reimbursement.

If you have requested that the services begin during the withdrawal period, you must pay us an appropriate amount proportional to the services already provided up until the point at which you informed us of your withdrawal from this contract, compared to the total scope of services agreed upon in the contract.

Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract)

I/We (*) hereby withdraw from the contract concluded by me/us (*) concerning the purchase of the following goods/provision of the following service (*):

____________________________________________________________

Ordered on (*) / Received on (*):

____________________________________________________________

Name of consumer(s):

____________________________________________________________

Address of consumer(s):

____________________________________________________________

____________________________________________________________

Signature of consumer(s) (only if notification is on paper)

____________________________________________________________

Date:

(*) Delete as appropriate.

End of notice.

16. Indemnification

The following applies to Business Customers only:

16.1. You agree to indemnify and hold us, our affiliates, and our respective directors, officers, employees, agents, successors and licensors harmless from third-party claims, demands, or actions, including resulting damages, losses, and reasonable legal costs, where such claims arise from your use of the Services in a manner that negligently or intentionally breaches these Terms; your Content (including data, materials, Input, or other information) that you provide, upload, or make available; your infringement of third-party rights, including intellectual property, confidentiality, or data protection rights, or your breach of applicable law.

16.2. We will inform you within a reasonable time after becoming aware of a claim. You shall reasonably cooperate in the clarification and handling of the matter. We may manage the defense and resolution of the claim. You may not settle a claim in a way that imposes obligations on us or includes any admission on our behalf without our prior written consent.

17. Availability

17.1. The contractual availability of the Services is 98.0% on an annual average at the transfer point. Availability is defined as the User’s ability to use the Services in accordance with these Terms.

17.2. Not included in the calculation of availability are:

• the regular maintenance windows between 0.00 and 4.00 CE(S)T, as well as after reasonable notice;
• times of insignificant disturbances;
• disturbances caused by your use of the Services in a manner not in accordance with these Terms;
• disturbances due to circumstances for which the User is responsible, in particular due to breaches of duty or failure to cooperate on the part of the User or due to the delayed reporting of a disturbance;
• disturbances due to the actions of unauthorized users, insofar as these are attributable to the User;
• disturbances due to events caused by the User not providing the required cooperation services properly and/or on time;
• operational disruptions that are beyond the control of Mirelo (e.g. disturbances due to force majeure or third parties involved by the User such as Internet providers, selected hosting providers).

17.3. The provider’s measuring instruments in the data center are decisive for proving availability.

18. Warranty for Defects; Disclaimers

18.1. We operate and maintain the Services with reasonable care and diligence and apply customary quality assurance measures. This does not include any commitment to achieve specific performance levels or outcomes unless expressly agreed.

18.2. If you use the Services as a Consumer, your statutory rights remain fully intact. Nothing in these Terms changes or limits rights that apply to you under Consumer protection rules governing the supply of digital content or digital services.

18.3. Notwithstanding the liability provisions in accordance with Section 19, in case German rental law is applicable to the Services, strict liability for defects existing at the time of conclusion of the Agreement pursuant to Section 536a para. 1, 1st alt. German Civil Code is excluded.

19. Liability

19.1. In case you are using our Services as a Free User, our liability shall be limited to damage caused intentionally or by gross negligence.

19.2. In case you are using our Services as a Paid User, we shall be liable without limitation for damage caused intentionally or by gross negligence.

19.3. In case you are using our Services as a Paid User, in the event of a negligent breach of a contractual obligation, the breach of which jeopardizes the achievement of the purpose of the agreement or the fulfilment of which is essential for the proper performance of the agreement, and on the observance of which the Customer may therefore rely (so-called cardinal obligation), our liability shall be limited to the damage foreseeable at the time of conclusion of the agreement and typical for the agreement. Mirelo shall not be liable for negligent breach of a contractual obligation which is not a cardinal obligation.

19.4. The above exclusions of liability in this Section 19 shall not affect our liability for a quality guarantee assumed, for fraud or fraudulent intent, for damages resulting from injury to life, body and health, for product defects in accordance with the German Product Liability Act and for liability under the GDPR. This does not imply a change in the burden of proof to the detriment of the User.

19.5. Insofar as liability under this Section 19 is excluded or limited, this shall also apply to the personal liability of the employees, staff, organs, representatives, and vicarious agents of Mirelo.

19.6. If you suffer damage due to the loss of data, Mirelo shall not be liable for this if this damage could have been prevented by regular and complete backup of all relevant data.

19.7. If you are a Business Customer, and subject to Sections 19.1 and 19.2, Mirelo’s aggregate liability for damages arising from simple negligent breaches of obligations other than cardinal obligations shall be limited to the typical and foreseeable damage, provided that such liability shall in no event exceed the greater of the total fees paid by you to Mirelo pursuant to these Terms during the twelve (12) month period immediately preceding the event giving rise to the claim.

20. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under the Agreement if such failure or delay is due to an external event that is caused by elementary natural forces or acts of third parties, which is unforeseeable according to human insight and experience, cannot be prevented or rendered harmless by economically reasonable means even by exercising the utmost care reasonably to be expected under the circumstances, and which we may not have to accept due to its frequency, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, government actions, labor strikes, fire, flood, pandemic, or disruptions to the technical infrastructure of the Internet connection (the “Force Majeure Event”). During the continuance of a Force Majeure Event, our obligations shall be suspended to the extent that they are affected by the event, and we shall not be deemed to be in breach of the Agreement. We shall resume the performance of our obligations as soon as reasonably practicable after the Force Majeure Event has ended.

21. Blocking of Access

21.1. We are entitled to temporarily or permanently block access to the Services after prior unsuccessful warning if:

• there are concrete indications that you are in breach of material obligations under this Agreement, in particular with regard to the obligations set out in the AUP or applicable law;
• there are concrete indications that user IDs or passwords are being misused;
• this is absolutely necessary for technical reasons;
• this is necessary for compelling legal, judicial or official reasons;
• you are more than two weeks in arrears with the payment of the Services Fees;
• you have entered incorrect contact or bank details.

21.2. When deciding on a blocking, we shall take appropriate account of your legitimate interests. We shall inform you of the blocking no later than five (5) working days before the blocking comes into effect, provided that the information does not conflict with the purpose of the blocking.

21.3. The blocking shall continue until the circumstance justifying the blocking has been removed in an appropriate manner.

22. Data Use and Privacy

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Details about how we process personal data are outlined in our Privacy Policy.

23. Applicable Law and Jurisdiction

23.1. The law of the Federal Republic of Germany shall apply with the exception of its provisions on the choice of law which would lead to the application of another legal system. The validity of the CISG (“UN Sales Convention”) is excluded. If you are a Consumer with your habitual residence in the European Union, this choice of law shall not have the result of depriving you of the protection afforded to you by those provisions of the law of your country of residence that cannot be derogated from by agreement.

23.2. If you are a Consumer with your habitual residence in the European Union, the courts of your country of residence shall have jurisdiction for all disputes arising out of or in connection with these Terms. You may additionally bring claims against us before the courts of Germany. In all other cases, the exclusive place of jurisdiction shall be Berlin, Germany.

24. Changes to these Terms

24.1. To improve the quality and operation of the Services, Mirelo continuously develops the functionalities and features of the platform and Services.

24.2. Mirelo may unilaterally modify these Terms with respect to technical aspects of the platform and Services (including, but not limited to, adding new features for users or responding to security threats), provided that this does not result in a price increase or quality reduction and the essential performance characteristics that were decisive for the User’s obligation remain unchanged.

24.3. Regarding any other changes to these Terms or the provision of the Services, we shall inform you of any such changes, including features or limits, at least 30 calendar days before the planned entry into force of the changes. You may object to the changes within 30 calendar days from receipt of the notification. If no objection is made and you continue to use the Services after expiry of the objection period, the changes shall be deemed to have been effectively agreed for all Services to be provided from the end of the objection period. In the notification, we will inform you of all relevant changes to the Terms, the objection period and the legal consequences of the expiry of the objection period without exercise of the right of objection. If you object to the changes, we may terminate the Agreement pursuant to Section 11.

25. Partial Invalidity; Binding Language

25.1. The Agreement remains binding in its entirety, even if individual provisions are legally invalid. In such cases, statutory provisions – if available – shall apply in place of the invalid provisions.

25.2. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

25.3. These Terms are drafted in the English language. In the event that these Terms are translated into any other language, the English language version shall prevail and be binding in all respects.

26. Contact

For complaints, feedback, or questions regarding the Services, or to report any violations of these Terms, please contact us at support@mirelo.ai.